To reach a service associate, please call the toll-free Customer Care number on your health plan ID card, or call 1-800-444-6222 to be connnected to a service associate who can assist you.
To reach a service associate, please call 1-800-666-1353 to be connnected to a service associate who can assist you.
Oxford On-Call ®
1-800-201-4911 (24 hours a day, seven days a week)
Registered nurses offer healthcare guidance or direct you to the appropriate level of care, around the clock.
Pharmacy Customer Service Line
1-800-444-6222 or the telephone number on the back of your health plan ID Card. (24 hours a day, seven days a week)
Customer Service is available to answer questions about your prescription drug coverage, 24 hours a day, seven days a week.
Mail Order Pharmacy 1-855-828-7716
(24 hours a day, seven days a week)
If you are hearing impaired and require assistance, please call our TTY/TDD line at 1-800-498-5428.
This mail-order pharmacy service provides a cost-effective, convenient way for members with a mail-order prescription benefit to order certain maintenance medications.
Oxford Express ®
1-800-444-6222 (24 hours a day, seven days a week)
Touch-tone telephone options let you confirm eligibility, check the status of a claim or a referral, request a new health plan ID card or physician roster, and more.
1-800-915-1909 (24 hours a day, seven days a week)
Please call our confidential fraud hotline if you suspect health care fraud on the part of members, companies or providers.
Benefits Administrators and Brokers
Please call Client Services at 1-888-201-4216.
Behavioral Health Line
1-800-201-6991 (8AM - 6PM, Mon - Fri)
Behavioral health coordinators provide information such as referrals to behavioral health providers or precertification for mental health or substance abuse services.
Technical Support (web-site issues) 1-800-811-0881
, Mon - Fri)
For issues about this web-site, please review our Help
section to see if your question is answered there. If the answer is not readily available, please call 1-800-811-0881.